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Privacy Policy

Last updated: April 1, 2026 · Francisco Matías Molina Jurado · support@franciscomolina.me

Smart Assistant does not store any personal data or ticket content. All processing is done in real time and data is discarded immediately after the analysis is returned.

1. Data controller

Francisco Matías Molina Jurado, Roquetas de Mar, Almería, Spain.
Contact: support@franciscomolina.me

2. What data we access

Smart Assistant accesses the following data from your Jira instance exclusively to perform the analysis:

No other fields, attachments, comments, or user data are accessed.

3. How we process your data

The ticket content (summary and description) is sent to the OpenAI API (GPT-4o mini) for analysis. OpenAI processes this data according to their own privacy policy available at openai.com/policies/privacy-policy. Smart Assistant does not store, log, or retain any ticket content or analysis results after the response is delivered.

4. Data storage

Smart Assistant does not maintain any database or persistent storage of personal data or ticket content. Usage counters (number of analyses performed) are stored locally in the user's browser and contain no personal information.

5. Data transfers

Ticket content is transmitted to OpenAI servers located in the United States. This transfer is covered by OpenAI's standard contractual clauses in accordance with GDPR Article 46.

6. Legal basis

Processing is based on the legitimate interest of providing the service requested by the user (GDPR Article 6.1.f), and on the contractual relationship established when installing the app (GDPR Article 6.1.b).

7. Your rights

Under the GDPR and Spanish data protection law (LOPDGDD), you have the right to access, rectify, erase, restrict processing, and object to processing of your personal data. Since Smart Assistant does not store personal data, these rights apply primarily to your Jira workspace administrator and to OpenAI. To exercise your rights, contact us at support@franciscomolina.me

8. Changes to this policy

We may update this policy from time to time. Changes will be published on this page with an updated date. Continued use of Smart Assistant after changes constitutes acceptance of the updated policy.

9. Contact

For any questions regarding this privacy policy, contact us at support@franciscomolina.me